FREQUENTLY ASKED QUESTIONS
- Therapy can benefit anyone who feels that the situation they are in is overwhelming, if their concerns are impacting their daily functioning and if they are motivated to change old patterns and learn new, more adaptive strategies to overcome their challenges.
- Therapy can also benefit anyone who is seeking improvements in how they manage relationships, their own emotions and overall life satisfaction.
- A psychiatrist is a medical doctor who can prescribe medication and manage mental illnesses through a physiological lens - for example, by addressing chemical imbalances in the brain. They can also utilise therapy and rehabilitation in their treatment plan of serious mental illnesses.
- Psychologists could have a Masters’ or Doctorate level degree in psychology but they may not be equipped to administer medication. Instead, they mainly employ psychological testing and talk therapy to treat their clients. Read our post on Instagram to find out more.
- We understand the nervousness that may accompany the decision to start therapy. It is not an easy decision to make, and we would like to acknowledge your bravery in taking the first steps towards taking charge of your mental and emotional health.
- First identify what you would like to gain from therapy. Next choose a therapist who is equipped with the skills to help you (by checking whether they enlist the challenge that you would like to work on). If in doubt, call us at +65 8800 0554 or email us at firstname.lastname@example.org to enquire whether the therapist’s skills set covers your needs.
The first session essentially allows you and the therapist to get to know each other. You will share your challenges, while your therapist asks questions to gain a broad understanding of the context and the history of your challenges. This session takes 1.5 hours, and sometimes it may take multiple sessions when there are multiple challenges and therapy goals. During the intake sessions, you and the therapist will collaboratively establish the goals for therapy.
As collaboration and respect are our key brand values, we will consider your feedback on the treatment plan as we go along, and perhaps even readjust your therapy goals in the event that you see a need to grow in a different direction.
- The first ~20 minutes is usually for updates from the client, homework discussion, and setting the agenda for the day (the client and the therapist do this collaboratively)
- The next ~20 minutes is the actual work, which can consist of experiential exercises, psycho-education, problem solving, or other psychotherapy methods that have been shown effective through research, to address the client’s targeted goal
- The last ~20 minutes is for processing and consolidating what was gained and experienced, and for wrapping up the session, including scheduling the next appointment.
The best outcomes occur when clients are fully engaged in their own treatment plans. We encourage you to firstly, be committed to this journey towards better mental and emotional health. Share your concerns and challenges openly.
It is important that you commit to the number of sessions that are suggested by your therapist. To get the most out of therapy, it is also important to engage in post-session “homework”. As part of your treatment, we may provide you with additional reading that will be beneficial to you. Most clients like to take notes on the key learning points, so that they may subsequently reflect on what was discussed during therapy, as a recap and motivator of what was learned. Lastly, we encourage you to practice the new strategies in order to effect positive change. It is beneficial to share with your therapist whether the therapy plan is working for you. Our aim is for you to eventually take control of your journey and navigate life’s challenges smoothly.
Yes, it is. Your privacy is of the utmost importance to us. In order to fully benefit from therapy, we encourage you to share openly and freely, and we would like to reassure you that therapy with us provides you with a safe confidential space. Only in extreme situations (such as a matter of life and death to oneself or others, or upon a court order), we would have to disclose confidential information.
Your therapist will share with you an estimation during the feedback session. Most clients can address their main goal within 6 to 12 sessions, however there are particular presentations that require longer treatment.
Our fees vary i.e. SGD100-270 per individual session (50 min), and SGD150-412.5 per couple/family session (80 min) as a function of selected therapist, the preferred therapy hours, and the day of the week. Therefore, please email, text or call us to enquire about the fees for your selected therapist and appointment time and date.
Payment can be made via PayNow/Lah, cash, and credit card. Payment for sessions between 9am to 6pm can be made at the counter after each therapy session, while payment for sessions that go past 6pm must be made before the start of the session. Please note that credit card payments incur a 3.4% service fee charge.
To cancel your appointment without incurring costs, please allow a minimum of 48 hours. You can text us +65 8800 0554 or email us email@example.com to do so. Our policy is that cancellations that are done with less than a 48-hour notice incur a 50% fee, and if on the day of, then a 100% fee (unless very special circumstances warrant the sudden cancellation).
We are here for you
No matter the situation you're in, we are here to help you get through the difficult times. Schedule an appointment with us here.
Reach out to us at: